About White Poppy Mediation
Nicola Scannell is the founder of White Poppy Mediation.
She has spent her whole working life supporting people with conflict from many different angles. Having been a barrister, a leader and manager, and overseeing a successful business, she presents a practical and clear-thinking approach to her mediation. She has sat on numerous boards of charities, chaired school boards of Governors and has a huge wealth of experience in managing conflict.
Nicola’s straightforward and to-the-point approach has enabled her to promptly resolve issues concerning many different people in various walks of life.
Nicola’s exceptional attention to detail allows her to quickly cut through the disputes people are facing and support with sorting a resolution. Renowned as an expert who ‘takes her time to understand an issue’, Nicola employs her knowledge and strong skillsets to achieve the best possible outcome for those she helps.
Nicola has mediated disputes for non-government organisations and for parties within the education sector.
Nicola is a registered mediator with the Civil Mediation Council and the College of Mediators. She is an accredited Civil Mediator and specialist SEN mediator.
The White Poppy Approach
Nicola founded White Poppy Mediation seen for herself that formal litigation can all too often be an expensive and emotionally exhausting way of attempting to resolve disputes, which seldom leads to wholly satisfactory results for everyone involved.
Nicola provides a voice of reason. She challenges her clients in a good way in order to resolve their disputes. Her approach is all about supporting people in understanding that their opinions matter, and there are effective ways to present these in a way which avoids escalation to serious disagreements. She also avoids the of use complicated or technical language whilst working to resolve an issue. This ensures that everyone always understands the conversations taking place to reach a positive end result.
Nicola strongly believes that by approaching disputes in a professional and calm manner, the best possible outcome will be achieved far sooner. She is a highly motivated mediator forming pragmatic solutions and creating positive outcomes for all parties involved.
Her approach to mediation is focused on facilitating a conversation that everyone is able to follow always while striving to achieve positive resolutions with a common-sense approach.
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Testimonials
“Nicola was friendly and made me feel at ease through the whole of mediation. She explained everything and always answered my queries promptly. I would highly recommend using her. I couldn't have asked for a better experience with my mediation. Thank you.”
Sarah D, November 2023
“Nicola was calm and methodical and helped me feel less nervous. She explained the process in detail as well as what my options were throughout. She was an absolute godsend and I would highly recommend her.”
Rebecca C, April 2023
"I would have no hesitation in recommending Nicola for her support, expertise and ability to navigate through difficult situations to reach successful outcomes for her clients."
Annie M, August 2022
"Nicola was supportive, professional and informative from the beginning. She was so helpful in navigating a stressful, daunting and emotional process for parents. Her responses were prompt and clear throughout and made me feel confident in her abilities. I wouldn’t hesitate to recommend Nicola"
Suzy D, June 2025
"Nicola is always wonderful and accommodating. She is supportive of all participating and creates a comfortable environment for all".
Bethany S, March 2025
"Excellent service. It was a relief to be listened to and get the outcome needed".
Lisa B, February 2025