Mediation Services for Families

Supporting families, children, and young people and the elderly through understanding, empathy, and resolution.

SEN Mediation: Helping resolve disagreements between parents/carers and local authorities or schools regarding Education, Health and Care Plans (EHCPs).
Family Mediation: Supporting families through separation, co-parenting arrangements, and communication challenges.
Civil Mediation: Guiding people to find constructive resolution to inter-personal conflicts collaboratively.
Free Initial Consultation: We offer a no-obligation call to explore how we can support you.

Book a free 20 minute call

"Peace cannot be achieved by force. It can only be achieved by understanding". Albert Einstein

Who We Are

We are dedicated, qualified mediators specialising in:

Special Educational Needs (SEN) Mediation
Family Mediation
EHCP Dispute Resolution
Inter-generational Disputes
Civil mediation particularly for the elderly

Our mission is to help families navigate complex situations with compassion and clarity, ensuring every voice is heard and respected.

The White Poppy is a symbol of peace. White Poppy Mediation is founded on the idea that there are better ways of resolving disputes than litigation and there is no need for ongoing conflict.

We are based between Oxford and Reading. We travel and we work online.

Book a free 20 minute call

"Conflict cannot continue without your participation"

The areas we cover

Inter-family disputes

Resolving disputes about inheritance, family relationships, children

Learn more

What people say about us

Nicola was friendly and made me feel at ease through the whole of mediation. She explained everything and always answered my queries promptly. I would highly recommend using her. I couldn't have asked for a better experience with my mediation. Thank you. "

Saira D, October 2023
"Excellent service, clear and prompt. Process was explained thoroughly. Nicola was exceptional in dealing with my case and would happily use the service again should I need to".

Debbie C, November 2023
Nicola made what can be a very stressful process much calmer and smoother. She spent time to understand our situation and even checked in on my child when she knew they had been ill. I would thoroughly recommend Nicola to anyone who is looking to mediate with their Local Authority.

Deborah T, February 2024

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Nicola made me feel at ease and included. I cannot recommend her enough

Ms C M-P,

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"We are so grateful for your assistance and service. We cannot recommend you highly enough."

AJ, Residential housing manager

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"Finding resolution to our problems has been life changing. Thank you so much Nicola"

Mr and Mrs S-C, Oxford

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Nicola was so knowledgeable, but also made it clear to me how the process works and what steps I would need to take. She was very proactive and was very prompt with all her communication with me, which really helped as is a very stressful thing to go through. I always felt that she was impartial to either side but actually kept my daughter savannah as the focal point which I greatly appreciated. While I hope no one I know will ever have the need for mediation in the future, if they did I would 100% recommend Nicola Scannell

Simone S, May 2024

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The service was absolutely brilliant, full communication from start and to point of mediation meeting. Nicola was extremely helpful, kind and informative. I would recommend Nicola to anybody who requires it.

Kristin J, July 2024

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Nicola is always wonderful and accommodating. She is supportive of both LA and parent and creates a comfortable environment for all.

Bethany S, Local Authority Representative, March 2025

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Nicola remained professional and impartial throughout, and balanced this with being fully involved in keeping the discussion on track, summarising and clarifying key points within the discussion, and guiding the meeting towards a positive resolution where all parties understood each point of view and an appropriate outcome was agreed.

Pippa M, Sept 2025

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Call Us +1-555-555-555

Mediation Services for Families

The areas we cover

Education

Inter-family disputes

Inter-personal conflicts

Nicola was friendly and made me feel at ease through the whole of mediation. She explained everything and always answered my queries promptly. I would highly recommend using her. I couldn't have asked for a better experience with my mediation. Thank you. "

"Excellent service, clear and prompt. Process was explained thoroughly. Nicola was exceptional in dealing with my case and would happily use the service again should I need to".

Nicola made what can be a very stressful process much calmer and smoother. She spent time to understand our situation and even checked in on my child when she knew they had been ill. I would thoroughly recommend Nicola to anyone who is looking to mediate with their Local Authority.

Nicola made me feel at ease and included. I cannot recommend her enough

"We are so grateful for your assistance and service. We cannot recommend you highly enough."

"Finding resolution to our problems has been life changing. Thank you so much Nicola"

The service was absolutely brilliant, full communication from start and to point of mediation meeting. Nicola was extremely helpful, kind and informative. I would recommend Nicola to anybody who requires it.

Nicola is always wonderful and accommodating. She is supportive of both LA and parent and creates a comfortable environment for all.

Contact form

If you would like a free 20 minute call, or just want to ask a question or receive a free guide to mediation fill in the form here.

Contact info